Burn Gummy Official Website › Contact
Contact Burn Gummy Support: Phone And Email
Tracking, changes and refunds: call +1 (522) 127-2222 or email [email protected]. The website, corrections, privacy and press: email [email protected], Mon–Fri 9:00am–5:00pm ET. The office is at 59 Maiden Lane, Floor 27, New York, NY 10038, USA and returns go separately to 387 Park Avenue South, Floor 6, New York, NY 10016, USA. The website address cannot see orders.
Two desks with different access to your data, and a page that says which is which so nothing important goes to the slow one.
The two Burn Gummy desks
| Desk | Handles | Contact | Hours |
|---|---|---|---|
| Order support | Tracking, address changes, cancellations, refunds | +1 (522) 127-2222 [email protected] | Given at the point of order |
| Website desk | Pages, typos, corrections, privacy, press | [email protected] | Mon–Fri 9:00am–5:00pm ET |
The one thing to take from this page. The website address cannot see orders. If you send a refund request there it has to be forwarded, and that costs you days inside a sixty-day window. For anything involving money, tracking or a parcel, use +1 (522) 127-2222.
Burn Gummy contact details in full
- Website
- burngummydaily.com
- Role
- Licensed U.S. retail desk — Burn Gummy
- Country
- United States
- Website email
- [email protected]
Mon–Fri 9:00am–5:00pm ET
Pages, typos, privacy, press - Sales phone
- +1 (522) 127-2222
Tracking, changes, refunds - Sales email
- [email protected]
- Office
- 59 Maiden Lane, Floor 27, New York, NY 10038, USA
- Returns
- 387 Park Avenue South, Floor 6, New York, NY 10016, USA
- Return mail must include
- Full name, email address, order ID
- Return shipping
- Paid by the buyer. Use a tracked service
- Refund timing
- 3 to 5 business days after the return is credited, then 5 to 10 days to appear on the card
- Guarantee
- 60 days from purchase, unless the sales page prints a longer window
- Current lot
- BUR-26/BU-7625, certificate reference BUR-7625-26-BU
What to have in front of you for a Burn Gummy call
Your order ID
It is in the order email. Searching your inbox for the order ID rather than the brand name is the fastest way to find that email.
The email address you ordered with
If the order ID has gone, a name plus that email address is usually enough for the desk to find the order.
The lot on the bottle, if the call is about a bottle
Printed on the base where the bottle carries it. Ours is BUR-26/BU-7625. A photograph of the base answers most questions in one go.
Message the Burn Gummy order desk
Message the Burn Gummy website desk
Use this for a correction, a typo, a question about privacy, or a press enquiry. Not for anything to do with an order, because this desk cannot see one.
How the Burn Gummy desks reply
Telephone
The fastest route for anything involving money or a parcel. Have the order ID ready and the call is usually short.
Order email
[email protected]. Slower than the phone, but it leaves a written record, which is useful if a refund runs long.
Website email
[email protected], read Mon–Fri 9:00am–5:00pm ET. We aim to answer within one business day. It cannot see orders.
Post
Returns go to 387 Park Avenue South, Floor 6, New York, NY 10016, USA. Nothing else needs to be posted, and the office address is not a returns address.
What happens to what you send Burngummydaily
The forms on this page do not transmit anything. They are progressive enhancement on a static site: submitting one runs a small script that tells you where to send the same information by email or telephone. Nothing is stored, nothing is posted to a server and no analytics record accompanies it.
When you do write or call, we hold what you send for as long as it takes to answer you and to keep a record of an order or a refund. We do not sell it and we do not pass it to anyone who is not part of fulfilling your order. The full position is on the privacy policy page.
One practical request: do not send medical detail to either desk. Neither is staffed by clinicians, neither can advise you, and it is information you should not have to share with a retailer. If a question is medical, a pharmacist is both better placed and better protected.
Why Burn Gummy has an office and a separate returns address
People assume a company address and a returns address are the same thing, and posting bottles to the wrong one is the most common avoidable delay on a refund. They are different because they do different jobs.
| Address | What it is for | What not to send there |
|---|---|---|
| 59 Maiden Lane, Floor 27, New York, NY 10038, USA | Correspondence and the registered trading address | Bottles. Nothing posted here reaches the returns process |
| 387 Park Avenue South, Floor 6, New York, NY 10016, USA | Returned bottles inside the guarantee window | Letters and general correspondence, which will not be read quickly there |
Call the order desk before posting anything. A parcel that arrives without a name, an email address and an order ID inside it cannot be matched to a purchase, and that is the slowest kind of return to resolve.
If you are unsure, call rather than post. Two minutes on +1 (522) 127-2222 settles which address applies to your situation and whether a return is even the right step. Half the refund calls this desk takes turn out to be a delivery question or a question about taking the gummy with a medicine, and neither of those needs anybody to lose a purchase.
Making a Burn Gummy enquiry easy to answer
None of this is a hoop to jump through. Each one is a thing that turns a three-message exchange into a one-message answer.
- ›Put the order ID in the first line. Not at the bottom, and not in a screenshot. It is the key to everything else.
- ›Say what you want to happen. A refund, a replacement, a tracking update or an answer. Desks guess badly.
- ›Give dates. When you ordered, when it arrived, when you started taking it. On a sixty-day window, dates decide what is possible.
- ›Attach a photograph if it is about a bottle. The base with the lot on it answers more questions than a paragraph does.
- ›Use one channel. The same enquiry sent to both desks becomes two conversations, and the slower one holds up the faster one.
And if English is not your first language, write in whatever way is easiest for you. The desks would rather work out an unclear message than lose a customer to the effort of composing a perfect one.
Burn Gummy contact questions
What is the Burn Gummy phone number?
+1 (522) 127-2222. That is the order desk, and it handles tracking, changes and refunds.
Which email should I use?
[email protected] for anything to do with an order. [email protected] for the website itself, corrections, privacy and press. The website address cannot see orders.
What are the hours?
The website desk is Mon–Fri 9:00am–5:00pm ET. Order desk hours are given at the point of order.
Where do returns go?
387 Park Avenue South, Floor 6, New York, NY 10016, USA. Call the order desk first, then post with your full name, email and order ID inside the parcel, using a tracked service.
Is the office the same as the returns address?
No. The office is 59 Maiden Lane, Floor 27, New York, NY 10038, USA. Returns go to the separate address above. Sending bottles to the office slows a refund down.
Do the forms on this page reach anybody?
No. This is a static website with no order system behind it. The forms tell you exactly where to send the same information, and for anything urgent the telephone number is the right route.
How this Burn Gummy contact page is written
This desk publishes what the printed panel says and marks the gaps. The four claims below are the ones a sceptical reader can audit, which is the only reason to make them:
- The panel is the source. Figures come from the Supplement Facts panel on the bottle, not from the manufacturer's sales page. Where the two disagree, the panel is published and the disagreement is named on the page.
- Not published stays not published. Nothing undisclosed is estimated here.
- Sources are real and linked in the sentence. Every study cited was confirmed against its PubMed record first, and each appears beside the amount it used.
- Corrections change the date. Write to [email protected] and the review date moves forward.
We earn when you buy. Burngummydaily is the licensed retail desk for this product and this website makes money on orders placed through it. That is exactly why the dose table and the three-star reviews are on the site: they are where our interest and yours pull apart, and you should be able to watch us choose.
Every page, every journal post, the bottle facts and the ingredients go through review by Dr. Dyan Hes, MD before they ship. We write these pages from the printed Burn Gummy Supplement Facts panel and this desk’s own paperwork, cite public research for chromium, berberine and cinnamon beside the amounts that research actually used, and print “not published” wherever a figure is not disclosed rather than estimating it. Where the manufacturer’s sales page claims more than the panel supports, we say so on the page. Corrections are made on the page itself and the review date moves forward. Write to [email protected]. Last reviewed September 2026 by Dr. Dyan Hes, MD.
Order Burn Gummy on the official website.
Two contactable desks, a named returns address and sixty days to change your mind.
$294 for six bottles, $49 each
Order Burn Gummy On The Official WebsiteFree US shipping · one-time payment, no subscription · 60-day money-back guarantee · lot BUR-26/BU-7625